Screwfix Reports Strong Performance & E-commerce Growth

Kingfisher has updated on trading for the 2019/2020 financial year.  This page relates to the performance of Screwfix; please click the following links for other parts of the business:

Click here to see Group information
Click here to see International performance

Click here to read part one of the full publication
Click here to read part two of the full publication

Screwfix total sales increased by 9.4% (+5.0% LFL) to £1,828 million, driven by specialist trade desks exclusive to plumbers and electricians, strong e-commerce sales growth of 17% (including click & collect up 23%) and the continued rollout of new outlets.

E-commerce sales represented 33% of total Screwfix sales.

During the year Screwfix opened 55 new outlets in the UK, with 39 openings in the second half. In December Screwfix opened its first outlet in the Republic of Ireland, with a total of four openings by 31 January 2020, to complement its fast-growing online business in the country. The early performance of these outlets, prior to the coronavirus crisis, was encouraging.

In total, as at 31 January 2020 Screwfix had 686 outlets in the UK & Ireland, with a total of 59 new outlets in the year and a space increase of c.9%.

During the lockdown period, which took place after the 2019/2020 year end, Screwfix successfully offered a contactless click & collect service throughout the entire UK lockdown period. In the second week of May we introduced new customer journeys and processes within Screwfix stores, in order to safely restart in-store browsing and purchasing. These were rolled out to most of our 682 Screwfix stores by the end of May.

Excerpts from the full publication reveal more about the Screwfix business:

- In Q4 19/20 Kingfisher commenced targeted price investments at Screwfix.

- Our conviction is that each of our retail banners addresses the often different needs of customers. Each banner has a differentiated business model, and by respecting these differences we will maximise their potential. Each banner needs the right product range, its own commercial approach, and services that meet their customers’ needs. The development of banner-specific plans is ongoing, including a strong focus on ensuring we maximise the growth opportunity at Screwfix. 

Source : Kingfisher

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