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B&Q sees significant benefit in using Clicktale

B&Q, the largest home improvement retailer in Europe, is committed to making home improvement as easy as possible for its customers. To actualize this commitment on its digital channels, where 75% of customers begin their purchasing process, B&Q teamed up with Clicktale, leaders in customer experience management.

20 July 2016

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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.