Wickes appoints Wincanton to manage London network

Wincanton, the largest British logistics provider, has been appointed by Wickes, part of the Travis Perkins Group, to manage its HIAB sub-contractor network across London, ensuring efficient collation and delivery of bulky goods to customers.

Wincanton will support Wickes in increasing its operating capacity and help enable growth within multi-channel sales.

The agreement will see Wincanton taking on the management of six separate sub-contractors operating over 13 store hubs within the M25 and three additional sites outside the capital.

Renowned for its capabilities across management, compliance and health & safety, Wincanton will take ownership of the sub-contractor relationships, ensuring consistency and efficiencies across all processes from order selection to loading and customer delivery.

Wincanton has been working with Wickes since February 2017, undertaking customer deliveries using their fleet of specialist HIAB delivery vehicles. This latest agreement will become part of the wider contract.

Paul Durkin of Wincanton explained: “We have been working with Wickes for just over a year and this new agreement is evidence of our growing partnership.

“Our position in the marketplace, our operational experience and our commitment to safe practice means we are well placed to manage our customers’ subcontractor networks. In doing so, we remove the administrative burden for the client, while identifying opportunities for service improvement and cost efficiencies across the supply chain”

Duncan Kendal, Supply Chain Director for Wickes added: “Wincanton understands our desire to put customer satisfaction at the heart of all we do. The role Wincanton plays undoubtedly supports the growth of our multi-channel business.”

Source: Insight DIY Team & Wincanton press release

For all the very latest news and intelligence on the UK's largest home improvement and garden retailers, sign up for the Insight DIY weekly newsletter.