The Floor Room Goes Into Administration

Following the news that Carpetright was acquired in a pre-pack administration deal last month, sister company The Floor Room has gone into administration.

The Floor Room traded from a store on London’s Tottenham Court Road, online, and via concessions in 34 John Lewis stores. 

The company was owned by flooring group Nestware Holdings, which also operates the following companies:

• FlooringSupplies.co.uk
• Flooring Megastore
• UK Flooring Direct 
• TradeChoice Carpet & Flooring

The Floor Room website has been replaced with a page stating:

Customer notice

Adam Seres, Peter Dickens and Zelf Hussain have been appointed as joint administrators of The Floor Room Limited (“The Floor Room”) to manage its affairs, business and
property, and act without personal liability.

Following the Joint Administrators’ appointment on 9 August 2024, The Floor Room ceased to trade.

As a result of the Administration The Floor Room is unfortunately unable to fulfil orders that have been placed.

For further information relating to unfulfilled customer orders, please refer to additional information and FAQs on the PwC administration website www.pwc.co.uk/thefloorroom.

PwC made the following statement:

Adam Seres, Zelf Hussain and Peter Dickens of PwC were appointed as Joint Administrators of The Floor Room Limited – in administration (“the Company”) on 9 August 2024.

The Company is a British retail supplier of carpets and flooring products and is a subsidiary of Nestware Holdings Ltd. Founded in 2023, the Company trades through concessions in 34 John Lewis stores, one dedicated store in London and online, and has 201 employees. 

The Company has historically been operationally reliant upon Carpetright Limited, which itself was placed into Administration on 22 July 2024. Prior to the Joint Administrators appointment, the Company’s management team exhausted options to secure further funding or a potential sale of the business and assets. 

On appointment, the Joint Administrators made the majority of employees redundant and closed all concessions / stores with immediate effect. Certain Head Office staff will be retained for a short period to support in winding down the Company’s affairs.  

Adam Seres, Zelf Hussain and Peter Dickens have been appointed as Joint Administrators of The Floor Room Limited to manage its affairs, business and property as its agents and without personal liability.

The Joint Administrators are licensed in the United Kingdom to act as insolvency practitioners by the Institute of Chartered Accountants in England and Wales. The Joint Administrators are bound by the Insolvency Code of Ethics which can be found at: https://www.gov.uk/government/publications/insolvency-practitioner-code-of-ethics.

The Joint Administrators may act as controllers of personal data as defined by UK data protection law depending upon the specific processing activities undertaken. PricewaterhouseCoopers LLP may act as a processor on the instructions of the Joint Administrators. Personal data will be kept secure and processed only for matters relating to the Joint Administrators appointment. Further details are available in the privacy statement on the PwC.co.uk website or by contacting the Joint Administrators.

John Lewis made the following statement: 

The Floor Room is not owned by John Lewis, but we're working with urgency to understand what this means for their customers.

We know that this will be concerning if you've already placed an order. If you have, be assured that we'll do everything we can to help and support you. We don’t have access to the relevant customer details at the moment, but we’re working with the administrators to get these. 

You’ll find more information on The Floor Room website. If you have any other questions, please feel free to get in touch with us on 0161 495 5022, option 1.

Source : Insight DIY, PwC

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