UK DIY News
Tesco takes Click & Collect to convenient locations
Tesco is taking its popular click & collect service off its premises and closer its customers, in a new trial that will see grocery deliveries made from convenient locations, including schools, libraries and sports centres.
The service, which allows customers to arrange collection of their shopping from a designated location, is currently being trialled in three locations in York. It is the first time that Tesco has extended its Click & Collect service beyond its store network. Click & Collect is growing in popularity as it combines the benefits of shopping online with the convenience of picking up groceries at a time that suits customers. According to the IGD, almost one in five online grocery shoppers have used Click & Collect in the last month, and a third said that they intend to use it more over the coming year.
Tesco was the first supermarket to launch Click & Collect Grocery Drive-through in the UK in 2010 and it is now available in 200 Tesco stores across the country; a number that will rise to 300 next year.
Simon Belsham, Managing Director of Tesco.com said: “Customers up and down the country already love using Click & Collect because they can do their shopping trip in a matter of minutes, even with the whole family in tow. We think customers are really going to like the extension to the service because it makes things even more convenient for them and it means they can fit their shopping in around their lifestyles.”
Tesco plans to trial the new service in two more locations before Christmas, including London and Dingwall, Scotland.
Source : NamNews
www.kamcity.com/namnews/asp/newsarticle.asp?newsid=72494
Insight DIY always publishes the latest news stories before anyone else and we find it to be an invaluable source of customer and market information.