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IKEA Aintree Plan & Order Point Celebrates First Anniversary

IKEA Aintree Liverpool 08

Today marks the first anniversary of IKEA Aintree Plan & Order Point, following a year of success for IKEA UK’s first smaller format store, dedicated to kitchen and bedroom planning.

In the first year alone, the store’s team of seven planning specialists have carried out over 600 free appointments, designed to find the best solution for customers’ bespoke needs.

As well as healthy footfall, the Aintree Plan & Order Point has directly improved the homes of hundreds of surrounding residents, with almost 500 kitchens and bedroom storage solutions being fitted, as a result of free design meetings with Aintree’s cost-conscious planning experts. 

The opening of the Liverpool-based Plan & Order Point offered customers a specialist space dedicated to kitchen and bedroom planning, to visit for home furnishing advice and expertise to help design their ideal space.

The response to the opening has been enthusiastic, with customers quickly connecting with the different offerings from the local IKEA Warrington store they’ll likely recognise. 

One customer commended the quality and professionalism of the service, stating their experience was “extremely good” and that they “love that IKEA is more accessible in Liverpool”. Jacob H, Google Reviews, January 2023

Another praised how an IKEA planning specialist “fine-tuned our ideas and came up with a great plan.” Angie W, Google Reviews, April 2023

Connecting with the community has always been IKEA’s ambition when opening Aintree. The store was carefully designed based on insights into how customers in Merseyside want their dream kitchens brought to life. In its first year, there have been a number of standout ranges for customers here: 

  • AXSTAD blue was most popular with shoppers.
  • VOXTORP white is another standout kitchen range from the year
  • IKEA’s iconic PAX solutions proved a popular purchase among hundreds in the Merseyside area

Michael Parker, Area Manager, IKEA UK, said: "As the first of its kind, the opening of the Aintree Plan & Order Point marked a moment of evolution for IKEA in the North West of England, and the UK. It was the first of three Plan & Order Points to open in the region in the last twelve months, with Stockport opening in March, and Preston opening in July, all big moments for us that have increased accessibility to our services, giving options for customers to meet us however they want. We’re excited to be opening more Plan & Order Points in 2024”

Cllr Marion Atkinson, Sefton Council's Cabinet Member for Regeneration and Skills, said: "I am delighted that the first year of IKEA’s Aintree Plan and Order Point has been a resounding success. In Sefton we work extremely hard to promote, create and secure new job opportunities for our residents, while also bringing quality private sector businesses to the borough, which have a hugely positive impact on our communities. The IKEA Aintree Plan and Order Point has quickly become an important asset to the area, and I am confident it will continue to grow in popularity.” 

Source : IKEA

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15 December 2023

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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

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Martin Elliott. Chief Executive - Home Hardware.
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