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The DIY Store of the Future - February 2014

The Retail Industry is confronted with a period of unprecedented change and is struggling to keep pace with today's consumer, who has vastly different and more sophisticated expectations of products and services than even 5 years ago. With boundaries between bricks and mortar and on-line retailing becoming blurred, this presentation looks at the technology likely to impact on the retail sector and specifically the UK Home Improvement Industry over the next 5 years.

19 February 2014
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Insight provides a host of information I need on many of our company’s largest customers. I use this information regularly with my team, both at a local level as well as with our other international operations. It’s extremely useful when sharing market intelligence information with our corporate office.

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Paul Boyce - European CEO, QEP Ltd.
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