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Do retailers have to honour pricing mistakes? - January 2014

This informative article from The Telegraph discusses consumer rights when pricing mistakes are made - both online and instore - and references the recent Screwfix price glitch, which saw all online items priced at £34.99.

29 January 2014

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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.